Terms and Conditions
These Terms and Conditions ("Agreement") govern your use of our online casino platform, including the MySolaire mobile app (collectively referred to as "the Platform"). By using or accessing the Platform, you agree to be bound by these terms. Please read this Agreement carefully before proceeding.
By registering for an account on the Platform, you acknowledge that you have read and understood all the Terms and Conditions outlined in this Agreement. Your continued use of the Platform constitutes your acceptance of these terms.
To register for an account with us, you must be at least 19 years old (or the age specified by law in your province or territory). You agree to provide accurate information about yourself during registration and maintain up-to-date personal details throughout your use of our services. Failure to do so may result in your account being suspended or terminated.
You must be at least 19 years old (or the age specified by law in your province or territory) to gamble with us. We reserve the right to request proof of age verification from time to time.
The Platform is available only for residents of Canada and is subject to all applicable laws and regulations. Accessing our services from jurisdictions where gambling is restricted, prohibited or unauthorized may be a violation of local law. You agree that you are accessing our platform from within the borders of your province or territory and comply with its relevant gaming regulations.
When registering for an account on the Platform, you will need to provide accurate personal details and choose a username and password combination. Your login credentials are confidential and should not be shared with any third party under any circumstances.
Each user is only allowed one account on our platform at any given time. Operating multiple accounts in breach of this rule may result in all affected accounts being terminated or restricted, including associated bonuses and winnings.
We reserve the right to request verification documents from you to confirm your identity. You agree to comply with our Know Your Customer (KYC) policies as required by applicable law. This includes providing evidence of age, address and other necessary personal details.
You are responsible for maintaining accurate information on your account profile. If your email or other contact details change, please update them in a timely manner to ensure uninterrupted service from us.
Your login credentials (username and password) must be kept confidential at all times. You agree not to share this information with any third party under any circumstances. You also accept responsibility for the security of your account, including ensuring that your email address is protected from unauthorized access by others.
You are responsible for securing your login credentials (username and password) using a secure combination that you do not disclose to anyone else. In the event that someone else gains access to your account through loss or theft of your username and/or password, we may require proof of identification from you to verify ownership.
The following are restricted behaviours: creating multiple accounts under false names; using third-party software to generate income (including "bots"); cheating at games by exploiting bugs in our system. Engaging with such prohibited activities or otherwise breaching the terms outlined below may result in your account being suspended, terminated or restricted.
We monitor transactions for patterns of suspicious activity. If you're found to be operating multiple accounts in breach of this rule, we reserve the right to terminate all affected accounts and withhold any associated bonuses or winnings from those accounts.
All promotions and bonus offers are governed by their specific terms which may include wagering requirements, time limits for redemption etc. Please review each individual promotion's details thoroughly before taking advantage of it. You agree that in the event you breach these conditions we reserve the right to cancel or re-allocate your existing bonuses.
Betting is subject to minimums (typically $1) and maximums specified per game and/or per player. Limits may change over time so please check them regularly on our website. Any bonus credited must be wagered within the applicable time limit or according to specific promotion rules outlined.
Our systems are designed to detect suspicious patterns of play which we reserve the right to intervene in accordance with these terms including but not limited to, freezing accounts and canceling bonuses pending further investigation.
If available on our Platform, deposits can be made through various payment methods as specified by us. All funds deposited are your own responsibility until withdrawal or spend. We reserve the right at any time to change payment providers or banking options without notice.
In accordance with applicable regulations and best practices, we require verification documentation for withdrawal requests before transferring any monies from your account. Please refer to our dedicated information on how to fulfill this obligation accurately in a timely manner.
When processing withdrawals, it may take between 24-72 hours for the funds to reach their final destination depending upon bank/processing times which we have no control over. Withdrawals can be cancelled if deposited funds haven't been wagered as required under terms agreed at account registration; however you remain responsible for any applicable charges levied on your credit/debit card or other funding methods.
You agree to gamble responsibly and within means that do not jeopardize your financial position. You must also comply with our guidelines around self-exclusion which we can help facilitate via specific processes detailed below if requested in accordance with these terms.
If you decide at any time you'd like to remove yourself from playing on the platform for a set period of time, you may choose voluntary exclusion through "GameSense" or notify customer support staff directly who will initiate procedures to lock your account temporarily until further notice. During this interval no bonuses are credited automatically and promotional communications are suspended; in addition there is limited communication between our representatives.
All games offered on the Platform use certified Random Number Generator (RNG) technology ensuring each outcome remains totally impartial with complete integrity adhering to standards outlined under strict guidelines by leading testing agencies approved globally for compliance verification, like GLI etc..
We take all necessary precautions against technical malfunction yet in rare instances it can still occur. You acknowledge that sometimes games may not load or there might be minor visual discrepancies but these issues would have been taken care away promptly without impacting play time significantly by us ensuring best possible user experience under operational constraints faced due unforeseen external factors beyond our immediate control which prevent performance optimization as per usual.
We reserve the right at any point to suspend your account in whole or part, temporarily freeze or withdraw it. This might be caused because you have been involved with one or more breaches outlined previously; thus causing significant disruptions disrupting service continuity under these Terms leading towards a suspension termination decision for which you are held fully liable until proven otherwise upon thorough investigation conducted following necessary procedures required within relevant jurisdictions governing our operations across regions served internationally today.
Our proprietary software, logos, trademarks, branding materials etc. belong exclusively to Bloomberry Resorts Corporation (the Company), an incorporated company registered under laws applicable in Philippines, whose interests they protect vigorously through legal means should such unauthorized use arise which could potentially compromise competitive standing leading towards further liabilities imposed upon those responsible parties involved directly indirectly otherwise against its wishes.
The Company will not be held liable for any consequential loss arising from technical failures beyond our control nor errors caused due unforeseen circumstances outside normal operational parameters affecting optimal performance, such that you must assume responsibility fully when engaging with our Platform subject only applicable restrictions stated under terms including potential limitations in cases where direct action might otherwise have been feasible following usual channels according relevant jurisdictional constraints applied properly hereon.
We reserve the right at any time without prior notice to revise and modify these Terms & Conditions as deemed necessary. You agree that upon revising this agreement, we will notify you through email or other forms of electronic communication where applicable (and shall endeavor reasonably so). This Agreement is not intended to create a third-party beneficiary relationship between you and the Company.
