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Privacy Policy

1. Introduction

At Solaire Resort Casino, we are committed to protecting your personal information and ensuring that it is handled with the utmost care. This Privacy Policy explains what information we collect about you, how we use it, and who we may share it with.

2. What Personal Information May be Collected

When you create an account with us, we will ask for certain information to verify your identity and ensure that you are eligible to use our platform. We typically require the following:

  • Your name
  • Date of birth
  • Email address

We may also collect device and browser information when you interact with our website or mobile app.

3. Account Registration Information

When you create an account, we will ask for your email address, which is verified through a registration process to ensure its validity. We will not accept accounts using disposable or anonymous emails.

4. Device and Browser Information

We collect information about the device and browser you use to access our platform, including:

  • IP address
  • Operating system
  • Browser type

This data helps us understand how people are interacting with our website and mobile app.

5. Usage Analytics and Behavioural Data

Our analytics tools track your activity on our platform, allowing us to improve the overall user experience and provide you with personalized recommendations.

We use this information to:

  • Monitor login times
  • Track session duration
  • Analyze browsing patterns

This data will not be used for any purposes other than enhancing the performance of our website and app.

6. Cookies and Tracking Technologies

Our platform may use cookies, web storage, or similar technologies (collectively referred to as "cookies") in conjunction with various services like Google Analytics. These tools help us understand user behavior on our site, track interactions for targeted advertising, and tailor marketing campaigns. We do not sell any data collected through these methods.

7. Communication Preferences

We want you to have control over the information we share about you. You can change your communication preferences by updating your settings in your account dashboard. This will indicate which types of emails or communications from us are acceptable for each user.

8. Data Storage and Retention

Your personal data is stored on secure servers with robust encryption, protecting it from unauthorized access and breaches. We do not store sensitive information such as payment details (including credit cards) due to the restrictions mentioned above in our terms of service.

For users registered through our platform's affiliate partners or mobile apps, we store device-specific user data for analytical purposes only; no personally identifiable information is saved unless directly provided by you during registration process.

9. Security and Account Protection

We use robust security measures to protect your personal data from unauthorized access. This includes:

  • Encryption technologies
  • Secure protocols (e.g., HTTPS) when transmitting sensitive information over the internet
  • Firewalls
  • Regular system updates

Additionally, we ensure all password storage is handled with industry-standard methods.

10. User Rights Regarding Personal Data

At any time, you may request to access your personal data or correct inaccuracies contained within it. This can be done by:

  1. Logging in to the account;
  2. Accessing "My Account" section and editing required information there;

You also have a right to erase stored user accounts; however please note that removal of an active account will result in deletion from database once processed according to data retention policies (at least 30 days).